In the exceptional case that the tablet of the delivery driver isn’t able to connect, you can’t follow your delivery. In this case you can…
Unfortunately this is not possible. You will receive a text message (if we have your mobile phone number) 30-60 minutes before delivery containing the expected…
When your supplier has approved that we can leave the package in front of the door, this is possible. When it’s necessary to sign for…
We don’t work with pick-up locations, so unfortunately it’s not possible to pick up your order somewhere. We only deliver at the address provided by…
Yes, this is not a problem. The delivery driver will register the name of the receiver in the tablet, and will also ask the receiver…
Delivery at the neighbours isn’t always allowed. By using your track & trace number in combination with your zip code, you can check if delivery…
By using the track & trace number that you will receive by e-mail in combination with your zip code, you can change the delivery window.…
No, this won’t be necessary. Before 06:00 AM on the day of the delivery, you will receive an e-mail with a delivery window of 3…
If you wish to cancel your order, please contact your supplier.
By using the track & trace number that you’ve received by e-mail in combination with your zip code, you can change your delivery address. This…